FAQ
Earbuds
1. First you need to make sure your charging case and your
Earbuds are charged, you do this by applying the included charging cable and inserting it into an approved
Charger.
2. Next you take your Earbuds out of the charging case
and inserts into the ears. Here will come a voice like
Tells that your earbuds are turned on, which happens automatically.
3. Subsequently you go under Bluetooth settings and
Finds the product 'Soundlivng Earbuds'. Then there will
Get a voice again that tells the product to be paired. You may well risk that only one side is on and, so to solve this, keep a finger in 3-seconds on the other Earbud that is off.
4. Then you will hear a beep sound and the other Earbud will automatically pair.
5. Do you still have trouble? Then you can advantageously try
front of where you insert them back into the charging case and
Deleting pairing under your Bluetooth settings
1. Start by inserting the included charging cable into an original charger and insert into
the charging case.
2. Next, make sure your earbuds are down to the charging case and if you have applied the extra
Eardutter, it is recommended to subside before charging.
3. Be sure you are applying an approved and
Well -functioning charger, otherwise try to replace it.
4. Check charger case for dirt and dirt that may be at the bottom of the case and make Earbuds not charge
correct.
We recommend that you regularly delete the connection, forget the device and pair again with your smartphone. Remember to erase old Bluetooth devices. Check Settings for Audio in the phone's settings and also in that audio/streaming service.
If the case is opened and the Earbuds are inserted, a red diode will indicate that Earbud's charger, at full charge, turns off this diode. On the case itself, battery indicators when the 4 diodes are constantly shining, charging is done.
Take both earbuds out of the case. Hold the Touch button inside and they will be restored and paired again
Earbuds and cases must be fully charged. When the Earbuds are used, they will typically keep power for a few hours at a time, then they must return to the case where they can be recharged several times. Battery life also depends on volume, calls, use of touch and weather conditions. Cold degrades battery capacity by 30 %.
If you experience disturbances or poor connection/ quality in call, you should make sure that both parties have a good satellite connection. Avoid talking in tel. In spaces with many others who
Talks in tel. As it detracts on the signal and the call quality. NOTE: Earbuds are equipped with 1 microphone, which is why they are not recommended for office use or prolonged conversations.
Soul
Make sure you are using an approved and well -functioning charger. Otherwise, replace this one.
Make sure there is no dirt in the charger input. This may cause the headphones not to be charged properly.
We recommend that you regularly delete the connection, forget the device and pair again with your smartphone. Remember to erase old Bluetooth devices. Check Settings for Audio in the phone's settings and also in that audio/streaming service.
If you have had your soul connected to other devices, they may have connected to these when your souls are turned on. If you are unable to connect your new device, make sure that the other previously connected devices are not nearby or that they have not bluetooth turned on. Then try to connect your new device.
Is it permanent or sporadic. If it is experienced at certain times or situations, the cause may be other disturbing signals from Bluetooth devices nearby. For example, a bluetooth mouse may interfere with the signal if used at the same time.
Your souls should be fully charged. Battery life depends on volume, calls, use of touch and weather conditions. Cold degrades battery capacity by 30 %.
If you experience disturbances or poor connection/ quality in call, you should make sure that both parties have a good satellite connection. Avoid talking in tel. In spaces with many others who speak on tel. As it deteriorates the signal and the call quality. NOTE: Soul is equipped with 1 microphone, which is why they are not recommended for office use or long -term conversations.
Wave
Make sure you are using an approved and well -functioning charger. Otherwise, replace this one.
Make sure there is no dirt in the charger input. This may cause the headphones not to be charged properly.
We recommend that you regularly delete the connection, forget the device and pair again with your smartphone. Remember to erase old Bluetooth devices. Check Settings for Audio in the phone's settings and also in that audio/streaming service.
Wave headphones have multipunkt connection and can thus be connected to 2 devices at the same time. Therefore, be aware of which device you want to use for audio output.
Is it permanent or sporadic. If it is experienced at certain times or situations, the cause may be other disturbing signals from Bluetooth devices nearby. For example, a bluetooth mouse may interfere with the signal if used at the same time.
Your Wave must be fully charged. Battery life depends on volume, calls, use of touch and weather conditions. Cold degrades battery capacity by 30 %.
If you experience disturbances or poor connection/ quality in call, you should make sure that both parties have a good satellite connection. Avoid talking in tel. In spaces with many others who speak on tel. As it deteriorates the signal and the call quality. NOTE: Earbuds are equipped with 1 microphone, which is why they are not recommended for office use or prolonged conversations.
Is it permanent or sporadic. Experienced that on determined
Times or situations, the cause may be other disturbing signals from Bluetooth devices nearby. For example, a bluetooth mouse may interfere with the signal if
It is used at the same time.
